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Cancellation Policy

Cancellation Policy

You can also get in touch with our Customer Care team with your order number to raise a cancellation request. Cancellation duration takes typically 7 days after confirming cancellation by calling 9041211599 (Pardeep Kumar)  or by emailing us at shopzeoveda@gmail.com  or as per the medium provided. If your order has been dispatched but is yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same. In case of prepaid orders, Refunds will be processed as per our Return policies.
Cancellations which are not due to a defect or discrepancy are only accepted if the Customer complies with the following cancellation procedure and then follows the Returns Procedure.

Within 3 days after receipt of the goods, the Customer must contact shopzeoveda@gmail.com in writing via the contact details above or any designated medium provided by shopzeoveda@gmail.com and, following which, they must be returned to us within 7 days. The goods must be ‘as new and unused, in original undamaged packaging, including all items and free gifts received. It is the Customer’s responsibility to take reasonable care of the products until their return to shopzeoveda@gmail.com. The Zeoveda will consider that the Customer has not taken reasonable care if the goods have been used in a way or extent, exceeding what a customer would similarly examine the goods in a retail shop prior to purchase and will be entitled to deduct an amount reflecting any such reduction in value due to your use. Any refund will be made within 3-4 days of receipt of the Customer’s returned products.